What to do in an emergency in Sri Lanka?

What to do in an emergency in Sri Lanka?

 Try to keep calm and don’t panic. Do what the authorities tell you. Only use your mobile phone to call for help when the crisis has passed.

When it’s safe to phone, contact your tour agent in Sri Lanka to let them know where you are and what has happened.

If you are an independent tourist and have no local representation or agent, phone a local contact or contact your High Commission or Embassy. You could also call or text a friend or relative overseas and tell them the situation,

Be prepared

Always carry some form of identification with you. If you haven’t got your passport, carry a photo copy of the details page instead. Make a note of your tour agent’s, and tour guide’s or hotel or guest house phone numbers, so you can contact them if necessary.

Who to call?

These three-digit emergency numbers are all accessible from a local landline or mobile phones with a local SIM card/number.

They could also be dialled from an overseas number by accessing the international connection dialling +94 before the emergency number.

Emergency hotlines

Police emergency hotline 119

Ambulance, fire and rescue 110

Free Ambulance 1990

Tourist police 1912

Tourist police 0112382209

On answering, these numbers  have language selection in Sinhala, Tamil and English.

1912 can be dialled from any local number, while the other number 0112382209 can be dialled from any number. From overseas, the number is +9411 238 2209.

Other emergency numbers / Embassies of Other Countries in Sri Lanka

American Embassy in Colombo, Sri Lanka

210 Galle Road, Colombo 03
Phone: 11 244 8500 / 8100

Australian High Commission, Sri Lanka send edits

No. 21 Gregory’s Rd, Colombo 07

Phone: 11 246 3200

Austrian Consulate in Colombo, Sri Lanka

424, Car-Mart Building, Union Place, Colombo 02

Phone: 11 269 16 13

Belgian Consulate in Colombo, Sri Lanka

05, Alwis Place, Colombo 03

Phone: 11 238 75 11

Bhutanese Consulate in Colombo, Sri Lanka

Level 09, Hemas House, No 75, Braybrooke Place, Colombo 02

Phone: 11 4731 731

Brazilian Embassy in Colombo, Sri Lanka

42/1, Horton Place, Colombo 07

Phone: 11 556 6900

High Commission of Canada

33A 5th Lane, Colpetty, Colombo 03

Phone: 11 522 62 32

Chinese Embassy in Colombo, Sri Lanka

381-A Bauddhaloka Mawatha, Colombo 07

Phone: 11 268 8610

Cuban Embassy in Colombo, Sri Lanka

Anderson Road 27, Colombo 05

Phone: 11 250 15 83

Cypriot Consulate in Colombo, Sri Lanka

Green Lanka Towers, 8th Floor, 46/46, Nawam Mawatha, Colombo 02

Phone: 11 230 2533

Czech Consulate in Colombo 03, Sri Lanka

60/1, Park Street, Colombo 02

Phone: 115 559 083

Royal Norwegian Embassy

49 Buller”s Lane, Colombo 07

Phone: 11 560 8700

Finnish Consulate in Colombo, Sri Lanka

No. 409, 1st Floor, Galle Road, Colombo 03

Phone: 114 727 222

French Embassy in Colombo, Sri Lanka

89 Rosmead Place, Colombo 07

Phone: 11 2 63 94 00

German Embassy in Colombo, Sri Lanka

40 Alfred House Avenue, Colombo 03

Phone: 11 258 04 31

Greek Consulate in Colombo, Sri Lanka

Level 3, Parkway Building, 48, Park Street, Colombo 02

Phone:  11 230 0782 / 83

Indian Consulate in Kandy, Sri Lanka

No. 31, Rajapihilla Mawatha, Kandy

Phone: 81 222 2652

Indonesian Embassy in Colombo, Sri Lanka

400/50 Sarana Road, Off Budhaloka Mawatha, Colombo 07

Phone: 11 2674-337

Irish Consulate in Colombo, Sri Lanka

Pership House (ONE), No. 72C, Bauddhaloka Mawatha, Colombo 04

Phone: 11 452 3900

Italian Embassy in Colombo, Sri Lanka

55, Jawatta Road, Colombo 05

Phone: 11 258 83 88

Japanese Embassy in Colombo, Sri Lanka

20, Srimath R.G. Senanayake Mawatha, Colombo 07

Phone: 11 269 3831/ 3

Kuwaiti Embassy in Colombo, Sri Lanka

292, Bauddhaloka Mawatha, Colombo 07

Phone: 11 259 7958 – 60

Malaysian High Commission in Colombo, Sri Lanka

45, Rosmead Place, Colombo 03

Phone: 11 755 7711

Maltese Consulate in Colombo, Sri Lanka

70-4/1 4th Floor, Lucky Plaza, St Anthony”s Road, Colombo 03

Phone: 11 257 7891

Myanmar Embassy in Colombo, Sri Lanka

08 Flower Avenue, Colombo 07

Phone: 11 268 1007

Nepalese Embassy in Colombo, Sri Lanka

153, Kynsey Road, Colombo 08

Phone: 11 268-9656 / 7

Netherlands Embassy in Colombo, Sri Lanka

25 Torrington Avenue, Colombo 07

Phone: 11 251 0200

Pakistani Embassy in Colombo, Sri Lanka

No 42, & 44 Bullers Lane, Colombo 07

Phone: 11 205 5681 / 2

Philippine Consulate in Colombo, Sri Lanka

EML Building, 5th Floor, No. 61, W.A.D. Ramanayake Mawatha Colombo 02

Phone: 11 432 2267 / 8 or 11 230 7162

Romanian Embassy in Colombo, Sri Lanka

25/1, Horton Place, Colombo 07

Phone: 11 267 3331

Russian Embassy in Colombo, Sri Lanka

404, Bauddhaloka Mawatha, Colombo 07

Phone: 11 269 7036

Saudi Arabian Embassy in Colombo, Sri Lanka

43 Horton Place, Colombo 07

Phone: 11 268 2087 / 9 or 11 533 3237

Singaporean Consulate in Colombo, Sri Lanka

c/o Nawaloka Holdings (Pvt.) Ltd. No. 73 Sir James Peiris Mawatha, Colombo 2

Phone: 11 5577 300

South African Consulate in Colombo, Sri Lanka

114 Rosmead Place, Colombo 07

Phone: 11 246 3000

Swedish Embassy in Colombo, Sri Lanka

170 Park Way, Colombo 05

Phone: 11 250 0760

Thai Embassy in Colombo, Sri Lanka

No. 26, Sir Marcus Fernando Road, Colombo 07

Phone: 11 7529 500 – 3

Emirati Embassy in Colombo, Sri Lanka

No. 120, Horton Place, Colombo 7

Phone: 11 268 1018 / 9

Last Modified: March 30, 2025