What to do in an emergency in Sri Lanka?
What to do in an emergency in Sri Lanka?
Try to keep calm and don’t panic. Do what the authorities tell you. Only use your mobile phone to call for help when the crisis has passed.
When it’s safe to phone, contact your tour agent in Sri Lanka to let them know where you are and what has happened.
If you are an independent tourist and have no local representation or agent, phone a local contact or contact your High Commission or Embassy. You could also call or text a friend or relative overseas and tell them the situation,
Be prepared
Always carry some form of identification with you. If you haven’t got your passport, carry a photo copy of the details page instead. Make a note of your tour agent’s, and tour guide’s or hotel or guest house phone numbers, so you can contact them if necessary.
Who to call?
These three-digit emergency numbers are all accessible from a local landline or mobile phones with a local SIM card/number.
They could also be dialled from an overseas number by accessing the international connection dialling +94 before the emergency number.
Emergency hotlines
Police emergency hotline 119
Ambulance, fire and rescue 110
Free Ambulance 1990
Tourist police 1912
Tourist police 0112382209
On answering, these numbers have language selection in Sinhala, Tamil and English.
1912 can be dialled from any local number, while the other number 0112382209 can be dialled from any number. From overseas, the number is +9411 238 2209.
Other emergency numbers / Embassies of Other Countries in Sri Lanka
American Embassy in Colombo, Sri Lanka
210 Galle Road, Colombo 03
Phone: 11 244 8500 / 8100
Australian High Commission, Sri Lanka send edits
No. 21 Gregory’s Rd, Colombo 07
Phone: 11 246 3200
Austrian Consulate in Colombo, Sri Lanka
424, Car-Mart Building, Union Place, Colombo 02
Phone: 11 269 16 13
Belgian Consulate in Colombo, Sri Lanka
05, Alwis Place, Colombo 03
Phone: 11 238 75 11
Bhutanese Consulate in Colombo, Sri Lanka
Level 09, Hemas House, No 75, Braybrooke Place, Colombo 02
Phone: 11 4731 731
Brazilian Embassy in Colombo, Sri Lanka
42/1, Horton Place, Colombo 07
Phone: 11 556 6900
High Commission of Canada
33A 5th Lane, Colpetty, Colombo 03
Phone: 11 522 62 32
Chinese Embassy in Colombo, Sri Lanka
381-A Bauddhaloka Mawatha, Colombo 07
Phone: 11 268 8610
Cuban Embassy in Colombo, Sri Lanka
Anderson Road 27, Colombo 05
Phone: 11 250 15 83
Cypriot Consulate in Colombo, Sri Lanka
Green Lanka Towers, 8th Floor, 46/46, Nawam Mawatha, Colombo 02
Phone: 11 230 2533
Czech Consulate in Colombo 03, Sri Lanka
60/1, Park Street, Colombo 02
Phone: 115 559 083
Royal Norwegian Embassy
49 Buller”s Lane, Colombo 07
Phone: 11 560 8700
Finnish Consulate in Colombo, Sri Lanka
No. 409, 1st Floor, Galle Road, Colombo 03
Phone: 114 727 222
French Embassy in Colombo, Sri Lanka
89 Rosmead Place, Colombo 07
Phone: 11 2 63 94 00
German Embassy in Colombo, Sri Lanka
40 Alfred House Avenue, Colombo 03
Phone: 11 258 04 31
Greek Consulate in Colombo, Sri Lanka
Level 3, Parkway Building, 48, Park Street, Colombo 02
Phone: 11 230 0782 / 83
Indian Consulate in Kandy, Sri Lanka
No. 31, Rajapihilla Mawatha, Kandy
Phone: 81 222 2652
Indonesian Embassy in Colombo, Sri Lanka
400/50 Sarana Road, Off Budhaloka Mawatha, Colombo 07
Phone: 11 2674-337
Irish Consulate in Colombo, Sri Lanka
Pership House (ONE), No. 72C, Bauddhaloka Mawatha, Colombo 04
Phone: 11 452 3900
Italian Embassy in Colombo, Sri Lanka
55, Jawatta Road, Colombo 05
Phone: 11 258 83 88
Japanese Embassy in Colombo, Sri Lanka
20, Srimath R.G. Senanayake Mawatha, Colombo 07
Phone: 11 269 3831/ 3
Kuwaiti Embassy in Colombo, Sri Lanka
292, Bauddhaloka Mawatha, Colombo 07
Phone: 11 259 7958 – 60
Malaysian High Commission in Colombo, Sri Lanka
45, Rosmead Place, Colombo 03
Phone: 11 755 7711
Maltese Consulate in Colombo, Sri Lanka
70-4/1 4th Floor, Lucky Plaza, St Anthony”s Road, Colombo 03
Phone: 11 257 7891
Myanmar Embassy in Colombo, Sri Lanka
08 Flower Avenue, Colombo 07
Phone: 11 268 1007
Nepalese Embassy in Colombo, Sri Lanka
153, Kynsey Road, Colombo 08
Phone: 11 268-9656 / 7
Netherlands Embassy in Colombo, Sri Lanka
25 Torrington Avenue, Colombo 07
Phone: 11 251 0200
Pakistani Embassy in Colombo, Sri Lanka
No 42, & 44 Bullers Lane, Colombo 07
Phone: 11 205 5681 / 2
Philippine Consulate in Colombo, Sri Lanka
EML Building, 5th Floor, No. 61, W.A.D. Ramanayake Mawatha Colombo 02
Phone: 11 432 2267 / 8 or 11 230 7162
Romanian Embassy in Colombo, Sri Lanka
25/1, Horton Place, Colombo 07
Phone: 11 267 3331
Russian Embassy in Colombo, Sri Lanka
404, Bauddhaloka Mawatha, Colombo 07
Phone: 11 269 7036
Saudi Arabian Embassy in Colombo, Sri Lanka
43 Horton Place, Colombo 07
Phone: 11 268 2087 / 9 or 11 533 3237
Singaporean Consulate in Colombo, Sri Lanka
c/o Nawaloka Holdings (Pvt.) Ltd. No. 73 Sir James Peiris Mawatha, Colombo 2
Phone: 11 5577 300
South African Consulate in Colombo, Sri Lanka
114 Rosmead Place, Colombo 07
Phone: 11 246 3000
Swedish Embassy in Colombo, Sri Lanka
170 Park Way, Colombo 05
Phone: 11 250 0760
Thai Embassy in Colombo, Sri Lanka
No. 26, Sir Marcus Fernando Road, Colombo 07
Phone: 11 7529 500 – 3
Emirati Embassy in Colombo, Sri Lanka
No. 120, Horton Place, Colombo 7
Phone: 11 268 1018 / 9
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Last Modified: March 10, 2025